SERVICE # _____________
2981 Simpson Rd. Suite 210, Richmond, BC V6X 2R2
1591 McKenzie Way, Point Roberts, WA 98281
DATA RECOVERY SERVICE ORDER
Company Name: _______________________________ First Name: ________________ Last Name: ________________
ADDRESS: __________________________________ CITY: _______________ STATE: _________ ZIP: _______
Tel: ____________________, ____________________ Email (print):__________________________________________
User Info (name/address/tel/email/password):________________________________________________________________
Media Type _________________________________ Serial Number ___________________ Computer Type _____________
All Partitions & Size C:_____ D: _____E: _____ F:______ Device Drivers __________ Compression: Yes __ No ___
Free space for each partitions_______________________________ Operating System______ Clone only (Mac / UNIX) ______
File System: FAT_ NTFS_ EFI/GUID_ NSS_ HPFS_ HFS (+)_ Ext2/3_ UFS _ XFS_ JFS_ ODS_ ReiserFS_ Others__
If raid: Mirrored__ Spanned__ Striped__ Raid Level_____ (Please include all drives in order with proper labels. See below Rate g)
If tape, drive maker & model____________ software & version_________________ (please include the software & drive)
Destination Media: CD__ ($20ea) DVD__ ($50ea) Customer Provided Hard Drive ($0)* ___ Others ________________
Circumstances of Failure________________________________________________________________________________
What recovery attempts have been made? _________________________________________________________________
____________________________________________________________________________________________________List wanted files/folders and describe what kind of data:________________________________________________________
(plus 100% on
total bill, about 1 to 2
Rush** (plus 50% on total bill, about 2 to 4 business days***) __
Standard (taking about 4 - 7 business days***) __
High Success Standard (taking about 4 days to as long to recover the data, prepayment required.) __
a) $500 (desktop) or $850 (Server / 3-drive Raid) for most situations. [Server includes: (1) acting as server; (2) running server software]
You will need to pay $100 cancellation fee for withdrawal or full amount if the job has done.
b) Plus 50% on total bill for device capacity bigger than 135GB, Plus 80% on total bill for device capacity bigger than 400GB.
c) Plus 50% on total bill for SCSI drive, or Mac OS, or Unix (inclusive Linux) OS, (option for our more economic Clone for Mac and Unix OS).
d) You will need to pay $200 for SuperRush, $100 for Rush jobs if unrecoverable.
e) You will need to pay $70 for any opened hard drive(s) before sending to us, even if unrecoverable.
f) If you want your original faulty device(s) back, there is always extra $45 handling charge for both successful and unsuccessful jobs.
g) Please add $100 respectively for each additional raid drive, or if you cannot bring your raid box, raid controller, tape drive, or tape program.
TERMS & CONDITIONS:
a) DataRecoveryBC is not responsible for damage caused to the media device(s) during shipment and the recovery procedure. DataRecoveryBC
is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.
b) DataRecoveryBC is not responsible for any items left more than 30 days after confirming results. DataRecoveryBC is not responsible for
any recovered data after more than 7 days of being picked up or shipped out.
c) Payment is due in full upon completion of recovery, prior to release of data. 2% interest & $10 storage fee per month will be charged on overdue accounts.
Service fee will be applied to partial data recovery. There is extra charge for any other services. No refund for paid service charges.
d) The client authorizes DataRecoveryBC, its employees, agents, to receive, transport & service the media(s) in, to, from & between various facilities.
I have read, understood and agree to terms & conditions. I authorize DataRecoveryBC.COM to help me /my company to recover the data.
Approved By (Please Print): _____________________________________
Signature: _________________________ Date: _______________________
How did you hear about us? ______________________________________________________________________________
* The backup drive must be bigger than or equal
to the faulty one, in good working condition without any data.
(1) FREE of charge (preferred) if shipping it with the faulty one, otherwise, (2) $20 for data transfer.
** Please send next day air directly to Richmond Lab. at 2981 Simpson Rd. Suite 210, Richmond, BC V6X 2R2
Please fill the commercial invoice with " Temporary Import for repair/service" and "Value is $10".
Otherwise you will be billed for the customs brokerage fees and tax charges (12% of the incoming shipment's parcel value).
Please consider prepayment to speed up, also with data CDs or DVD ( max. 2 CDs or 1 DVD ) and shipping back recovered data FREE ( value, $45 ).
*** Server includes: (1) acting as server; (2) running server software.
**** For estimation only and it may take longer, specially if you can not provide enough info.